Satisfied Customers

"Broker was always a couple of steps ahead on this project. She seamlessly assumed several roles to keep deliverables coming and up to date. File reviewers could always find everything easily in relation to this project."
GSA Region 8 Lease Contracting Officer
"Broker acted extremely professional when under pressure and was able to overcome challenges to the agency's satisfaction."
GSA Region 6 Lease Contracting Officer
"Broker is a true professional and I look forward to working with him again in the future."
GSA Region 9 Lease Contracting Officer
"Broker is extremely knowledgeable about GSA procedures and changes in policy. He took the initiative to ensure the potential offeror understood the lease documents and provided technical advice as needed. All resulting in a lease award that will support the Agency for a long time to come."
GSA Region 9 Lease Contracting Officer
"Broker continually showed an extreme depth of knowledge of GSA contract requirements. Their research and knowledge of the market allowed for innovative ways to get the best value for the government through negotiations."
GSA Region 9 Lease Contracting Officer
"Broker achieved a well below market lease rate in one of the most challenging office markets in the USA. He always has a positive attitude and is responsive. We look forward to working together again in the future."
GSA Region 10 Lease Contracting Officer
"Broker did a great job prior to and during the Market Survey and was very thorough in explaining the process and rules to the agency and offerors. Market research was submitted to demonstrate the given rental rates in today's market and also included the market history. Exceptional handle on the procurement process and continuously reviewed the schedule to ensure we were on the same page with the goals and overall schedule."
Region 6 Contracting Officer Representative
"Broker worked diligently and represented GSA in a professional manner, able to problem solve and move project to conclusion while complying to GSA Standards of Conduct."
Region 6 Contracting Officer Representative
"Broker established a solid relationship with the Lessor's team and did a great job communicating throughout the lease extension procurement. Able to successfully get the lease extension signed and processed with minimal disruption."
Region 6 Contracting Officer Representative
"Broker is very professional and provided exceptional work for the agency. Very pleasant and listened to the customer. The quality, timeliness and cost of the lease were exceptional!"
Region 6 Contracting Officer Representative
"Broker was instrumental in getting the lease awarded on time and with a competitive rate. Always, prompt, diligent, excellent customer service, very high attention to detail and takes great pride in document quality and timeliness. Holds a high standard of integrity and knows the markets. One of the best brokers around!"
Region 8 Contracting Officer Representative
"Broker demonstrates depth of knowledge of market conditions through revision of negotiation objectives and negotiation strategy. Excellent at negotiations! Understands what the next steps are and proactively engages with GSA."
Region 8 Contracting Officer Representative
"Broker did an excellent job representing the Government during a complex ground lease and made helpful suggestions to resolve related issues. She is very knowledgeable"
Region 10 Contracting Officer Representative
"Broker has a great attitude and always found a way to overcome hurdles without needing much COR support. Please keep assigning to R10 projects!"
Region 10 Contracting Officer Representative
"Broker has shown expertise in their use of Market Analysis to establish a market range in the negotiation objectives at the beginning of the project. Broker promptly and thoroughly communicated impact of market changes as the procurement has progressed in a challenging market. "
Region 10 Contracting Officer Representative
"Broker demonstrated depth of knowledge of market conditions and agency requirements in analysis by initial and revised Market Analysis matching market rates in all elements and has acted proactively to any unforeseen elements within."
Region 10 Contracting Officer Representative
"Broker has consistently shown excellent depth of knowledge of contract requirements, of all regulations regarding market location, floodplain, historic properties, and competition in addition to contract requirements and has been proactive to avoid project delays."
Region 10 Contracting Officer Representative
"Broker has thoroughly sought out competition in the market and been innovative in analysis of market and requirement and demonstrated depth of knowledge with regards to developing a baseline project schedule and the initial negotiation objectives. Broker has expertly completed all documents proactively and timely, provided information which has benefited the procurement."
Region 10 Contracting Officer Representative
"Broker has always represented GSA in a professional manner when dealing with the tenant agency, building representatives, and others related to the project. Broker has continuously demonstrated outstanding customer service skills and been courteous to all parties involved and has avoided tense situations."
Region 10 Contracting Officer Representative
"Steve and I want to let you know how grateful we are for all the assistance you have provided on our behalf. I thank god for directing me to the perfect person to handle this situation for us! I know that we never even thought transitioning out of our current lease would involve so much "heavy lifting"
Tracy Renfro
President, San Ramon Insurance Agency
"Carpenter/Robbins understands government.  Their associates know how bureaucratic entities move and make decisions so they are able to step right in to be part of the real estate solution and keep us functioning within official regulations.  We consider them an integral member of our team."
Realty Specialist
Region 9
"I chose Carpenter/Robbins over the other national firms because of their reputation for attention to detail and taking a company's perspective in lease negotiations. We recently had C/R relocate our 175,000 square feet HQ facility.

They are bright, thorough and put together a team of designers, managers and contractors that has made a difficult move run smoothly. I have had them undertake five additional assignments since our big move."
John Buckley
President, Architectural Glass & Aluminum
"Quite often, things get bogged down in Federal Government project execution. When those times arose, I knew I could always rely on Carpenter/Robbins to come up with a solution that met federal guidelines while cutting through our own red tape. I suppose in the beginning they got a lot of really tough assignments, but they never once complained and always had our clients singing their praises by project end."

I consider them to be one of the country's finest real estate firms."
Special Projects Director for the General Services Administration
"Carpenter/Robbins has been a godsend for our company. You took the ball and ran with it without taking up much of our time. The new space is not only a wonderful upgrade, but we'll save nearly $100,000! Your professional and pragmatic approach is greatly appreciated."
Jenny Lind
President, CHRIMS, Inc.
"Broker has complied with GSA Standards of Conduct and all his actions and behavior have been in an ethical manner."
Region 10 Contracting Officer Representative
"The Broker has demonstrated a strong grasp of GSA's lease procurement process and has been an instrumental team member. We expect that this project will be delivered on time and within budget."
Region 9 Contracting Officer Representative
"Broker provided high quality customer service for the project and was able to support GSA to award the lease successfully. The customer agency was satisfied with GSA team's overall performance. Thank you for your hard work!"
Region 9 Contracting Officer Representative
"This project was on a very compressed schedule. Broker met the challenge to perform in all phases of the project. Broker provided deliverables upon request in a professional expedient manner."
Region 10 Contracting Officer Representative
"Carpenter/Robbins' quality and skills shine brightly above the others."
Contracting Officer, San Diego
"Carpenter/Robbins is well versed in GSA standards and compliance regulations and displays expertise in completing the Solicitation for Offer."
Contracting Officer, Las Vegas
"John helped me make the tough decisions necessary to get out from under a bad lease situation and into a space that suits my company... I recommend the services of all the folks at Carpenter/Robbins highly. They have always exceeded my expectations."
Ryan McGredy
President, Media Net Link
"Carpenter/Robbins is exceptionally responsive and maintains a "can do" attitude even when faced with challenges."
Contracting Officer, San Diego
"Carpenter/Robbins is always very responsive and more importantly, positive. In short, Carpenter/Robbins is an asset to the Broker Branch and the GSA leasing process."
Realty Specialist, Phoenix
"Your team went the extra mile to ensure that we were protected, not only at closing, but for the next 20+ years that we plan on owning this property. This level of service was unprecedented."
Tom Montoya, President
"As you know, this building purchase was a big decision which took me into unfamiliar terrain. Throughout the entire transaction, I truly appreciate that you were engaged and aggressive on my behalf. The Carpenter/Robbins brand of tenant representation for me meant clear communication, reliability, market knowledge, and expertise on how to structure deal terms in my favor."
Gary Gibson
President, Coastal Brokers Insurance Services, Inc.
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